Email to Support

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Email to Support Department		*: required


Your name: *		Your email: *

Phone: *		Fax:

Address:		City:

Address additions:		Zip:

Country:		State:

What are you looking for?

Information		Please specify in your message
Spare Parts		Please specify in detail
Repair		Please specify in detail
Onsite Repair		Please specify in detail

Please do not send in defective devices for repair without getting in touch with us.

Subject: *

Your message: *




Please read and accept our Privacy Policy Spam Protection please enter the digits in the field 'XXXXX': You are using an outdated browser! If this form is not working in your browser your another browser, send an E-MAIL, or call 0049 2043 51061. After submitting the form you are redirected to the 'Thank You' page. In addition, you will get a confirmation email. If you do not see the 'Thank You' page and/or do not get the confirmation email, we will not get your message.

Spare Parts:
If you are looking for spare parts we need to know:
- the name of the device and the revision
- the serial number or at least the year of manufacture
- the name and value of the part(s)
If you cannot provide this information, please tell us everything you know about the defective device and include a picture with your message. You can include .jpg, gif, and pdf files up to a total of 1 MB.

Repair:
If you are looking for the repair of a device at the factory, please provide all information that you have about this unit. We need to know the type name, the serial number or at least the year of manufacture. If you cannot provide this information, please tell us everything you know about the defective device and include a picture with your message. You can include .jpg, gif, and pdf files up to a total of 1 MB. Please describe the problem as detailed as possible. We will get in touch with you soon.

Onsite repair:
If you are looking for onsite repair, please let us know what kind of equpiment is defective and what should be repaired. See the notes above for the details. We also need to know where you are resident. So please fill out the complete form.